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Medicover is an international healthcare organization, providing medical services in Poland, Hungary, The Czech Republic, Romania and Estonia. In the Central and Eastern Europe region the company has over 60 medical centers.

The medical application was initially developed as a request from Medicover. The system covers all functionalities of a modern healthcare facility, synchronizing the informational flow (both financial and strictly medical). Following 1995, the whole development of Medicover in Romania was and is supported by the integrated system provided by TotalSoft.

TotalSoft’s success on the Romanian market was materialized in an important contract that led to the translation, adaptation and implementation of a 100% Romanian IT product on the European market. This product was addressed to the hospitals, clinics and medical laboratories of one of the largest private healthcare company in Poland. Among the medical and technical benefits provided by this application, the project also focused on the financial development for the medical centers in Poland, Hungary, The Czech Republic, Romania and Estonia.

The most important benefits of this system are:

  • Offers real support to the medical services providers, enabling them to provide and deliver high quality services at minimal costs;

  • Controls the informational flow  providing accurate data concerning the patients and the investigations performed (including the medical history);

  • Improves the medical operational efficiency;

  • Improves the client and patient data management;

  • Reduces costs due to a more efficient inventory management (tracks costs per patient, bed, ward, department, e.g.);

  • Automates the laboratory activities leading to noticeable time reductions and exclusion of the human error, implicitly raising the accuracy of medical analyses;

  • Increases the managerial capacity by the introduction of accurate and complex reports and statistics;

  • Increases efficiency of the relations with the Insurance Companies;


Architecture

The system has been designed in a modular architecture and offers complete solutions for:

  • Healthcare contracts and related subscriptions management
  • Clinical operations management
  • Laboratory operations management
  • Electronic medical record
  • Web enabled functionalities

All modules are highly integrated and can be accessed online providing a comprehensive view of the entire business and powerful tools for real-time decision making.

“Our collaboration with TotalSoft to develop and maintain the IT solution in order to manage medical services was extremely productive; that is why we chose to outsource the entire process of developing our medical software to this company. We warmly recommend the company TotalSoft due to its professional skills for developing information systems in order to manage clinics and perform medical services."



Anthony Cameron, Chief Information Officer
Medicover Group